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This document explains some of the key features of the new White Paper, with a focus on the role of local health scrutiny, and...

A housing association model for resident voice and role in affecting decision-making and policy.

Design, implementation and support for a housing association Tenant Advisory Panel.

A new approach to engaging customers housing association business, with more effective ways to listen and respond.

This guide is intended to provide practical advice for scrutiny committees and task and finish groups working on housing issues. This guide is intended to...