Tag: mears
Guest Blog: Terrie Alafat, Chair of the Mears Customer Scrutiny Board
Terrie’s reflections as the Board publishes its second independent annual report As Chair of the Mears Scrutiny Board, I am pleased to report the main findings of our second annual independent report. The Scrutiny Board was established in 2020 as one of three new customer engagement mechanisms forming part of the Mears ‘Your Voice’ strategy, […]
Good governance and corporate responsibility through scrutiny
Over the past year, organisations across all sectors have experienced new complexities in shifting to a different operating environment and unparalleled challenges that have inevitably tested organisational culture and governance. In this current context, many organisations in the private and not-for-profit sectors are reflecting on how to implement resilient governance practices that help achieve their […]
Independent Scrutiny Board reports back on Mears Performance
An independently chaired panel of customer representatives has published its first annual report on the performance of housing provider Mears – you can read the report here. The Scrutiny Board was set up in 2020 to work alongside the Mears PLC Board to provide oversight, challenge and support to improve Mears services. Chaired by Terrie […]