Topic: Case studies
This section offers a range of practical case studies showcasing how councils and public bodies across the UK have used scrutiny to improve governance, drive better outcomes, and tackle complex challenges.
Each case study provides a snapshot of real initiatives – from health and social care integration to constitution reviews and financial oversight – highlighting lessons learned, innovative approaches, and measurable impact.
Whether you’re looking for inspiration, benchmarking, or evidence of what works, these stories give practical examples of how improved governance and scrutiny can get results.
The Gambling Commission
A project supporting local council scrutiny committees to work with system leaders to review the effectiveness of local approaches to understand and tackle gambling harms.
Combined Authorities Governance Network
The story behind why CfGS set up this combined authorities network for members and officers involved in governance and scrutiny.
London and Quadrant Housing
A housing association model for resident voice and role in affecting decision-making and policy.
Suma Wholefoods Co-operative
Example of how tailored training and development for a Member Council and Board led to a joint action plan that strengthened the organisation’s collaborative governance.
Royal Borough of Kensington & Chelsea
Recommendations on how to improve the involvement of resident voice and overall council governance, post-Grenfell fire tragedy.
National Housing Federation
Design, implementation and support for a housing association Tenant Advisory Panel.
Diocese of London
A governance review to integrate survivor and victim perspectives into the Diocese of London’s safeguarding strategy.
Royal College of Nursing
An independent governance review, with focus on decision-making, strategy, culture, structures and processes.
London Borough of Croydon
A local council governance review, with significant impact in formal governance arrangements and how backbenchers and the public are involved in decision-making.
Mears Group PLC
A new approach to engaging customers housing association business, with more effective ways to listen and respond.